We are forwarding room requests to the Double Tree. You will receive a confirmation email from the Double Tree for your actual room reservation. Once you receive that confirmation, please be sure to contact the Double Tree and guarantee your room. You can do so via credit card and nothing will be charged to your credit card until you check out.
NOTE: If you do not guarantee your room, your reservation may be cancelled without notice. This is standard hotel practice.
If you use a debit card, the hotel will pre-authorize the amount of your stay when you check in, and those funds will not be available to you. This is also standard hotel procedure. Please note that if you guarantee the room via credit or debit card, and abandon your reservation without calling to cancel, the hotel will charge the first night’s stay.
Two more things of note – please call the Double Tree directly at (952) 835 – 7800 and ask for IN-HOUSE reservations in order to guarantee your room. Please do not call the 800 number and please do not follow the prompt when calling the Double Tree. Please go directly to the Operator and ask for IN-HOUSE reservations to guarantee your room, after of course you have received your confirmation.
Also, if you need to make any changes or cancel your reservation, please contact the CONvergence Hotel Team at firstname.lastname@example.org. Doing so helps us monitor our commitment to the hotel for number of nights reserved and occupancy.
And again and lastly, if you do not guarantee your room, your reservation may be cancelled. This too is standard hotel procedure.